COURSE OBJECTIVES

• The role and responsibilities of a Security Supervisor
• Planning and Organizing Key Principles
• Communication
• Planning and Communication exercise
• Leadership
• Delegation
• Motivation
• Leadership and motivation exercise
• Teamwork
• Teamwork Exercise
• Problem solving and decision making
• Problem solving and decision making exercise
• Customer service and managing difficult people.
• Working with emergency services
• Controlling the scene of an incident
• Securing and controlling evidence
• Incident exercise

COURSE CONTENT

• Security planning and organization
• Communication skills
• Leadership Skills
• Assignment of tasks
• Functional motivation
• Leadership teams
• Problem solving and decision making
• Excellence Customer Service
• Manage notebooks and accident books
• Working with emergency services
• Take control of the theatre

Minimum Passing Criteria: Success in the final test by more than 60%